The free trial
Is the trial really free?
Yes. Your first 30-minute lesson is free. You don't need an account or payment details to book it, and there's no obligation to continue.
How do I book the free trial?
On our booking page. Choose a day and time on our booking page, then add your name, email, phone number and what you'd like to learn. That's it.
What happens after the trial?
You decide. If you enjoyed it, choose a package and carry on with your teacher. If it's not for you, that's completely fine. There's no obligation and no pressure either way.
Can my child book on their own?
No, a parent or guardian books. If the student is under 18, a parent or guardian should book the trial and stay nearby during the lesson.
Lessons and prices
What's the difference between private and group classes?
Private lessons are one-to-one; group classes are shared. In a group class you learn together with others: either your own brothers and sisters, at times you choose, or students around the same age, at set class times. Group classes are £120 per person a month for 8 sessions, which is £10 less than 8 private lessons. They aren't available for GCSE or A‑level, which are taught one-to-one only. See all prices.
Can I cancel a package?
Yes, within 14 days of paying. You don't need to give a reason, and you'll get your money back for any sessions you haven't had. After 14 days we don't refund unused sessions, but they never expire, so you can use them whenever you like. If you can no longer take lessons at all, for example because of serious illness, tell us and we may refund your unused sessions. Our Lesson terms explain exactly how it works.
Can I join from outside the UK?
Yes. We're a UK-based business, but all lessons are online, so students can join from anywhere in the world. The booking page shows times in your own time zone.
Teachers and safety
Who are the teachers?
Native Arabic speakers from Egypt. Our teachers have years of experience teaching students of all ages and levels.
Are lessons recorded?
Yes, to keep students safe. Every session, including the free trial, is recorded on video, to keep students safe and make sure lessons are run properly. You can watch your paid lessons again to revise: the student (or their parent or guardian), their teacher and our management can see them. Free trial recordings are seen only by our management. Recordings are never posted online, and they're deleted automatically after 30 days, unless we need one to look into a safety concern or complaint. See our Privacy Policy for the details.